Customer service
The clubhouse desk is always attended.
Whatever the matter — an order in transit, a wholesale enquiry, or a question about the leaf itself — write to us directly and a member of the house will look after it.
Orders & shipping
Order number in the subject line gets the fastest answer. We can update an address before the tin leaves the clubhouse.
Returns & damages
Unopened tins may be returned within 14 days. If anything arrives damaged, send a photo and we will replace it.
Wholesale & private events
Clubs, hotels and members hosting private service — tell us the volume and the date and we will build the run.
Membership & the waitlist
Questions on limited harvests, member releases or your place in line for the next drop.